Inmagic Home Page

Welcome to the Inmagic Customer Extranet. We hope this site will be useful to our customers as a central area to find support, product and company information.

Online Resources

Training Schedule

Learning how to properly use, administer and configure Inmagic software to meet your organization's unique needs is critical to a successful deployment. Our training programs are designed to get administrators self-sufficient - and staff realizing the information access and productivity benefits - quickly. View our schedule of upcoming Inmagic training classes.

Product Downloads

To download any available new versions, updates, and technical documents for your specific product, please login here using your product serial number and password. Specific product serial numbers and passwords can be found in the email that was sent to you when you purchased the product or renewed your maintenence contract.

Service Packs

Available patches and recommended updates for Inmagic products.

Product Documentation

Access technical notes, README files, help files, installation notes, and other documentation for Inmagic products.

Support Knowledgebase

This technical support knowledgebase is accessible 24/7. Search by product, article number or keyword to find helpful information.

Frequently Asked Questions

Most commonly accessed elements of the Support Knowledgebase.

Script Library

Our repository of scripts written in JavaScript or Visual Basic that can perform certain operations when the form or screen is opened or closed, or when buttons on the form or screen are clicked. You can cut and paste these free scripts into your code to do such things as fill in a box on a query screen or perform extra validation on the contents of a field in an edit form.

Customer Forum

Moderated customer discussion board on use of products, sharing product tips, and customer topics of interest.




Customer Service

Customer Service:

For all non-technical questions and requests from Inmagic customers, regarding topics such as product upgrades, invoices and billing, and requests for professional services or training, please see our contact information or call 800.229.8398 and press 1 for Customer Service.

Technical Support:

For technical questions or problems, call Technical Support at 800.229.8398 and press 3 for Technical Support, or email details about a problem you're experiencing to

Maintenance Agreements:

For questions about Inmagic Maintenance Agreements or to renew your Agreement, call Matti Score at 781.938.4444 Ext. 226 or email her at


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