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Welcome to the Inmagic Customer Extranet. We hope this site
will be useful to our customers as a central area to find support, product and
company information.
| Online Resources |
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Learning how to properly use, administer and configure Inmagic software to meet
your organization's unique needs is critical to a successful deployment. Our
training programs are designed to get administrators self-sufficient - and
staff realizing the information access and productivity benefits - quickly.
View our schedule of upcoming Inmagic training classes.
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To download any available new versions, updates, and technical documents for
your specific product, please
login here using your product serial number and password. Specific
product serial numbers and passwords can be found in the email that was sent to
you when you purchased the product or renewed your maintenence contract.
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Available patches and recommended updates for Inmagic products.
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Access technical notes, README
files, help files, installation notes, and other documentation for Inmagic
products.
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This technical support
knowledgebase is accessible 24/7. Search by product, article number or keyword
to find helpful information.
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Most commonly accessed elements
of the Support Knowledgebase.
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Our repository of scripts
written in JavaScript or Visual Basic that can perform certain operations when
the form or screen is opened or closed, or when buttons on the form or screen
are clicked. You can cut and paste these free scripts into your code to do such
things as fill in a box on a query screen or perform extra validation on the
contents of a field in an edit form.
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Moderated
customer discussion board on use of products, sharing product tips, and
customer topics of interest.
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| Customer Service |
Customer Service:
For all non-technical questions and requests from Inmagic customers, regarding
topics such as product upgrades, invoices and billing, and requests for
professional services or training, please see
our contact information or call 800.229.8398 and press 1 for Customer
Service.
Technical Support:
For technical questions or problems, call Technical Support at 800.229.8398 and
press 3 for Technical Support, or email details about a problem you're
experiencing to support@inmagic.com.
Maintenance Agreements:
For questions about Inmagic Maintenance Agreements or to renew your Agreement,
call Matti Score at 781.938.4444 Ext. 226 or email her at
maintenance@inmagic.com.
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